our IT Services solutions
include Cloud, Managed Service,
Network, Security,
Remote Workplace
and IP Phone Solutions
At the heart of our success is the ability to provide a full 360 degree set of IT and consultancy services to both SME’s and large corporate clients.
Use the tabs below to find out more about our solutions:
Cloud Solutions
Managed Services
Network Solutions
Security
Remote Workplace
Cloud Solutions
Alpha CC offers a full range of Cloud solutions and services listed below:
- Cloud eMail using Office 365
- Hybrid Cloud Solutions
- On-line Cloud Backup
- Disaster Recovery
- Hosted desktop
- Microsoft Azure
Benefits
Cost Effective – By using AlphaCC Solutions on your local applications, you can reduce, if not eliminate your capital expenditure plans.
Green I.T. – By removing the requirement for servers locally, you can significantly reduce your companies I.T. carbon footprint and save on power costs at the same time.
High Performance – By leveraging virtualisation technology and thin client solutions, AlphaCloud can deliver your applications to users, even over low bandwidth connections.
Scalable – The AlphaCloud service changes as your business changes. If staff numbers are expanding or contracting, you only pay for what you use.
Managed Service – The AlphaCloud environment is constantly monitored 24/7 and proactively managed.
All security, patching and upgrades are taken care of as part of the service.
1. Cloud eMail using Office 365
Discover the Power of Microsoft 365
Run your business more easily with Office 365. Get everything you need to get work done anytime, anywhere.
Office 365 Business Premium – All the features of both Microsoft ‘Business Essentials’ and Microsoft ‘Business’ in one integrated plan.
- Email with mailbox
- File storage and sharing
- HD video conferencing
- Full, installed Office on PC/Mac
- Office apps on tablets and phones
Whether you’re working in your office or on the go, you get a familiar, top-of-the-line set of productivity tools. Office applications —always the latest versions—let you create, edit, and share from your PC/Mac or your iOS, Android™, or Windows device with anyone in real time.
Why Backup your Office 365
With Microsoft Office 365, you can work from anywhere without the need to host your own email, files and SharePoint infrastructure. However Microsoft only protects Office 365 at the infrastructure
level. It’s still your data. You control it. And it is your responsibility to protect it at a data-level.
As well as this, the average length of time from data compromise to discovery is over 140 days, yet default settings for Office 365 only protect for 30-90 days. With Ekco’s Office 365 Backup, you can
ensure data is retained for as long as you want it.
2. Hybrid Cloud Solutions
3.On-line Cloud Backup
We provide an online backup solution that is entirely automated and requires no effort on the client’s side. Once your account is setup, data backups take place automatically. Alpha CC perform one initial backup and transfer that to Ireland’s leading datacentre, then the backup software on your server automatically looks for new and changed files to append to your backup set.
While the initial backup may take some time, depending on the amount of data that you have, all subsequent offsite backups are quite short and very time efficient. Our engineers monitor each backup on a daily basis. We also replicate clients data to a secondary data centre also located within Ireland. This means all of our clients have two offsite copies of their data house in two of Ireland’s leading datacentres.
Managed & Monitored by Experts
Secure, scalable & cost effective
Compliance
Centralised Portal
Unlimited Retention Periods
Competitive Pricing
Local Datacentres
24/7 Support
4. Disaster Recovery
Our Disaster Recovery service reduces the complexity and time spent managing your data, enabling you to recover quicker, lower costs and remain compliant.
Our dedicated team of experts will install, manage, monitor and proactively support your solution from start to finish, adding that extra layer of protection for your data.
Our appliances and packages range in storage capacity and compute power to facilitate anything from local failover to cloud failover and instant recovery options.
This managed service means the appliance arrives to site pre-configured and ready to go.
Managed, Monitored, Always Available
5. Hosted desktop – Next generation workspaces
Uncompromised Security
Hosted Desktop is purpose-built to achieve a secure and compliant posture for your data that enables your business to innovate in the cloud
Unbeatable performance
Guaranteeing fast, stable experiences for all end users.
Deliver apps to any device
Deliver apps to Windows, Mac, Linux, Apple, Android and more.
Easily scale and provision desktops
Ensuring a robust, scalable and secure means of delivering premium desktop experiences globally.
Fully managed infrastructure
Alphacc provides extensive infrastructure management up to the OS as standard, leaving you to focus on your core business
Simple, predictable billing
Fixed per desktop pricing model that’s a lot cheaper than building your own platform.
6. Microsoft Azure
Microsoft Azure is an ever-expanding set of cloud services to help your organization meet your business challenges. It’s the freedom to build, manage, and deploy applications on a massive, global network using your favorite tools and frameworks.
1.Be future-ready
Continuous innovation from Microsoft supports your development today, and your product visions for tomorrow.
2.Build on your terms
With a commitment to open source, and support for all languages and frameworks, build how you want, and deploy where you want to
3.Operate hybrid seamlessly
On-premises, in the cloud, and at the edge—we’ll meet you where you are. Integrate and manage your environments with services designed for hybrid cloud.
Managed Services
Managed Services – Proactive Managed Services Software
Proactive Managed Services by Alpha CC will ensure that your IT infrastructure is being managed to a very high standard, ensuring that staff will experience fewer IT related issues and down time. Allowing your Company and Staff to focus on your own core day to day business.
Managed Services – Proactive Managed Services Software
Cloud Services – On-line Backup, Disaster Recovery
Alpha CC custom service desk is customized for the SME in mind, call logging for IT support, both remote and field engineer scheduling, with live call logging in the Field.
- Remote Server Health Checks (Event Logs and Server Services)
- Patching and Updates (Patch Management)
- Raid monitoring (Server Hard Disk Maintenance)
- Out of hours scheduled reboots
- Anti-Virus Version Scans and Monitored Checks
- Server Optimisation for Storage
- Controlled reboot of File Servers
- Full Reporting for Helpdesk software
- Security Monitoring (Using SonicWALL Firewalls) and recommendations keeping all customers up to date with all the latest Security threats.
All calls are managed through our help desking using remote support tools to give quick response and Fixes. If a support call is not resolved remotely and Engineer will call onsite to resolve the issue.
Network Solutions
Network Infrastructure enables secure, reliable, high-performance, integrated technology and communications.
Alpha CC offers a full range of Network Infrastructure solutions and services listed below:
- Managed Anti-virus software
- Microsoft Small Business Server Specialists
- Cabling
- Wireless Solutions
- Intrusion Prevention
- Mail Filtering/Anti-Spam
- Routers, Switches and Firewalls
- Secure Cloud Online Backup
- Managed Printer Solutions
- IP Phone Systems
- Remote Access solutions
- Project Management
- Free network Audit
Maintenance Contracts
Alpha CC provides nationwide computer maintenance services to many of Ireland’s leading organisations, which are designed to minimise downtime and, in turn, allow our customers to concentrate on doing real business.
- Fast response/fix times
- Fully customisable contracts
- Hardware, software and network infrastructure
- Remote diagnosis/fix
- Active escalation procedures
- Planned maintenance
- Call logging/support procedures
- Network of qualified engineers
From LANs to WANs and beyond. Talk to us today about how we can advise on the “Best fit” Network solution for your Business.
Remote Backup Service
We provide an online backup solution that is entirely automated and requires no effort on the client’s side. Once your account is setup, data backups take place automatically. Alpha CC perform one initial backup and transfer that to Ireland’s leading datacentre, then the backup software on your server automatically looks for new and changed files to append to your backup set.
While the initial backup may take some time, depending on the amount of data that you have, all subsequent offsite backups are quite short and very time efficient. Our engineers monitor each backup on a daily basis. We also replicate clients data to a secondary data centre also located within Ireland. This means all of our clients have two offsite copies of their data house in two of Ireland’s leading datacentres.
Virtualisation
In this current economy, you are expected to do more with less. With Alpha CC virtualisation solutions (Microsoft Hyper- v) you see immediate, cost savings and that is only one of a multitude of
benefits.
There are many benefits to consolidating the number of Windows servers in your environment by taking advantage of the many different server virtualisation products (i.e. VMWare and Windows
Virtual Server) on the market.
These include:
- Lower number of physical servers – you can reduce hardware maintenance costs because you have a lower number of actual physical servers.
- By implementing a server consolidation strategy, you can increase the space utilization efficiency in your Server Room.
- By having each application within its own “virtual server” you can prevent one application from impacting another application when upgrades or changes are made.
- You can develop a standard virtual server build that can be easily duplicated which will speed up server deployment.
- You can deploy multiple operating system technologies on a single hardware.
Security
Security made easier with the Sonicwall Firewalls
Protect your small business, branch location or Working remotely at home from intrusion, malware and ransomware with an easy-to-use, integrated security solution designed specifically for your needs. SonicWall TZ firewalls deliver enterprise-grade protection without the cost or complexity.
1. Advanced Threat Prevention with Deep Memory Inspection
Get lightning-fast performance with security processors optimized for speed
Gain a deeper level of threat prevention through Real-Time Deep Memory Inspection (RTDMI™). Leverage shared threat intelligence for continuously-updated security
2.Superior Performance
Leverage multi-core, parallel-processing hardware architecture
Achieve fast performance using gigabit ethernet interfaces
Take advantage of single-pass, stream-based inspection
Inspect simultaneous network streams using deep packet inspection
3.Network Control and Flexibility
Get your firewall up and running quickly with Zero-Touch Deployment
Grow your distributed network while lowering costs with Secure SD-WAN
Power your PoE-enabled devices with integrated PoE/PoE+ support
Gain insight into and control over application usage across the network
4.Secure, Easy-to-Use Mobile Connectivity
Access resources behind the firewall remotely and securely using native SSL VPN
Connect from virtually any operating system
Scan for, and remove, hidden threats over the VPN connection
5. VPN Clients when working Remotely
Simple, policy-enforced secure access to mission-critical applications and data
Give your employees safe, easy access to the data and resources they need to be productive from a range of devices, including iOS, OS X, Android, Chrome OS, Kindle Fire and Windows. At the same time, ensure that your corporate network is protected from unauthorized access and mobile security threats.
Mobile Connect
Provide fast, secure mobile access through an intuitive, easy-to-use app
Provision and manage mobile device access via SonicWall appliances
Deliver biometric authentication, per-app VPN and endpoint control enforcement
NETEXTENDER
Enforce granular access policies and extend network access through native clients
Enhance firewall encryption and security by redirecting all client traffic through VPN
Reduce administrative overhead by simplifying remote access management
CONNECT TUNNEL
Provide strong security for mobile employees who need full access
Deliver “in-office” experience from any location
Get centralized control of all users, groups, resources and devices
GLOBAL VPN CLIENT
Offer an easy-to-use solution for secure, encrypted access
Establish IPSec Layer-3 connection between your endpoint and corporate network
Maintain the confidentiality of corporate data
Remote Workplace
Alpha CC offers a full range of Remote Workplace solutions and services while working from Home listed below:
- Sonicwall VPN solutions to connect to your workplace securely from Home or Outside your Office.
- Wireless Solutions using Ubiquiti Wireless network products
Benefits
Your own secure network that connects all your workers, no matter where they are in the world.
Secure your workers’ internet connections no matter where they connect. Give them instant, direct and secure access to your office file servers. Let them share sensitive files safely with colleagues and clients. Manage your entire network. Working remotely now has enterprise-level security.
Secure
Secure remote access to your office network. Developed for non-technical SMEs
Contingency Ready
Contingency ready. Respond to emergency requirements easily, enabling your employees to work remotely from anywhere
Mobile Workforce
Solve your productivity and compliance challenges with our instantly deploy-able solution.
Affordable
Low-cost solution designed with small business in mind.
Ubiquiti Networks wireless products
Available in a range of indoor and outdoor models, the UniFi Access Points are ideal for deployment of high-performance wireless networks.
The UniFi Enterprise System is an easy-to-use yet feature-rich solution for creating highly scalable, end-to-end systems of network devices. Using a single, intuitive interface, the UniFi Controller software conducts device discovery, provisioning, and management of UniFi devices* spanning multiple locations.
Sleek Industrial Design
Featuring a clean industrial design, the UniFi AP can be integrated seamlessly into any wall or ceiling surface (mounting kits included). The LED indicator simplifies deployment and configuration.
Scalability for Thousands
With its software-based capabilities, the UniFi virtual control plane allows for unlimited scalability under one centralized controller
Rapid Deployment
Plug and Play installation and intuitive management reduce the need for dedicated IT personnel resources.
Amazing Long-Range Links
The UniFi AP-LR offers a longer range – up to 183 m – than the base model UniFi AP or UniFi AP-PRO.
Simultaneous Dual-Band Wi-Fi
The UniFi AP-PRO supports up to 300 Mbps, 2×2 MIMO for the 5 GHz band and up to 450 Mbps, 3×3 MIMO for the 2.4 GHz band.
Affordable Enterprise Wireless
The UniFi AP is available for less than $100 USD MSRP, delivering high-performance Wi-Fi in a streamlined form factor.
No Software Fees
The UniFi Controller software is bundled with the UniFi AP hardware at no extra charge — no separate software, licensing or support fee.
Scalable Enterprise Wi-Fi Management
The UniFi Controller software is a powerful, enterprise wireless software engine ideal for high-density client deployments requiring low latency and high uptime performance. A single UniFi
Controller running in the cloud can manage multiple sites: multiple, distributed deployments and multi-tenancy for managed service providers.
Cloud Solutions
Cloud Solutions deliver many tangible benefits to your business such as simplifying remote and hybrid working and cost reduction by removing the need for local servers which increase energy use. Many organisations use Alpha CC’s Cloud Solutions to get the full benefits without the associated complexity.
Benefits of cloud solutions with Alpha CC
Energy-efficient and sustainable With no need for local servers, you reduce your company’s carbon footprint and save on energy. High performance Applications can be used across a variety of platforms and even over low bandwidth connections.
Perfect for on-site, remote and hybrid workers.
Flexible and cost-effective Cloud services can easily be adjusted to reflect changes to your organisation.
When your organisation increases or reduces staff numbers you only pay for what you need.
Gives smaller businesses affordable access to the same technology that large corporates use.
Peace of mind Fully managed secure service with around the clock monitoring.
All security, patching and upgrades are included in the service.
Monitored, data backed up for a retention period that meets your business’s needs and regulations.
You focus on your business strategy and we look after your IT services.
Future Ready Get all of the latest innovations with ongoing technical support. We keep up to date on developments in technology and proactively offer them to our customers. We offer the full range of cloud solutions including:
- Cloud email using Office 365
- Hybrid cloud solutions
- Online cloud backup
- Disaster recovery
- Hosted desktop
- Microsoft Azure
IT Service Desk
Your SME can have the same level of IT expertise as bigger organisations with our IT Managed Services and Service Desk. Reduce IT-related issues and downtime with our IT support which can be provided remotely, with live call logging and field engineer scheduling. If your organisation has an issue that cannot be fixed remotely, one of our skilled engineers will visit to resolve the issue.
Benefits of IT Service Desk with Alpha CC
Value
Accessible expertise with access to an experienced service team.
Productivity
Reduce the risk of downtime or other disruptions during business hours.
Automated IT tasks so you move from job-driven to process-driven operations.
Expert advice and recommendations for improved service, performance and activities
Peace of Mind
Essential IT work, such as data back up and server reboots scheduled outside of business hours
Alpha CC have industry-leading response times (P1, P2 & P3 incidents)
Remote monitoring and managing of your IT network’s health and performance
Proactive approach to detection and management of potential issues
ITIL Framework to identify, plan, deliver, and support IT services for your business
Anti-virus scans and monitoring, patch management and security monitoring
GDPR advice, training, and reporting
Keep your focus on your business operations without worrying about IT issues
Seamless Integration
Strong integration with account management, sales & procurement teams for rapid responses to requests
Future-ready
Get regular reports and insights into your IT system so you can understand the business value and budget for your future IT requirements
Network Solutions
High-performance technology and communication depend on secure, reliable network infrastructure. Get the support you need to for your network infrastructure from Alpha CC’s experienced engineers. Whether you need maintenance, network design, remote back up or virtualisation our team will advise you on the best network solution for your business. We can support you with project management, advice on phones and printer systems. We even offer a free network audit to help you prioritise what needs attending to first.
Benefits of Network Solutions with Alplah CC
Value
Accessible expertise with access to experienced qualified engineers.
Productivity
Reduce the risk of downtime or other disruptions during business hours.
Scale and adapt your network to meet your workforce’s changing demands
Expert advice and recommendations for network design, and project management of installation and upgrades
Peace of Mind
Maintenance contracts to proactively detect and resolve any potential issues Essential IT work, such as data back up and server reboots scheduled outside of business hours
Alpha CC have industry-leading response times (P1, P2 & P3 incidents)
Remote monitoring and managing of your IT network’s health and performance
Remote backup service that is automated and monitored each day
ITIL Framework to identify, plan, deliver, and support IT services for your business
Anti-virus scans and monitoring, patch management and security monitoring
Keep your focus on your business operations without worrying about IT issues
Seamless Integration
Strong integration with account management, sales & procurement teams for rapid responses to requests
Future-ready
Get regular reports and insights into your IT system so you can understand the business value and budget for your future IT requirements
Security
Cyber-security should be the top priority for every organisation these days, whether a small business, branch office, remote home office or large corporate. Protect your organisation – and customers’ data – from the risks of intrusion, malware and ransomware with integrated, easy to use security designed to fit your business’s needs and your way of working.
Benefits of Security with Alpha CC
Value
Accessible expertise with access to experienced cybersecurity experts
Enterprise-grade protection that is affordable and simple to use
Productivity
Reduce the risk of downtime or other disruptions during business hours.
Automated IT tasks so you move from job-driven to process-driven operations.
Expert advice and recommendations for improved service, performance and activities
Security processes optimized for speed and ease of use
Scalable and works connects with virtually any operating system
Provide security for mobile and remote employees who need full access
Peace of Mind Essential IT work, such as data back up and server reboots scheduled outside of business hours
Remote monitoring and managing of your IT network’s health and performance
Proactive approach to detection and management of potential threats
ITIL Framework to identify, plan, deliver, and support IT services for your business
Anti-virus scans and monitoring, patch management and security monitoring
GDPR advice, training, and reporting
Keep your focus on your business operations without worrying about IT issues
Seamless Integration
Strong integration with account management, sales & procurement teams for rapid responses to requests
Future-ready
Get regular reports and insights into your IT system so you can understand the business value and budget for your future IT requirements
Remote Workplace
More and more businesses are realising the benefits of remote and hybrid workforces. However, the benefits also come with some risks and challenges for your business. Alpha CC can help make your remote workplaces secure and affordable so your organisation maximises the business benefits while minimising the risks. And because situations change, we offer flexible, scalable options so that you can deploy our solutions instantly. Choose from our full range of remote workplace services so that your staff can connect seamlessly but your data and infrastructure are fully secure.
Benefits of Remote Workplace with Alpha CC
Value
Accessible expertise with access to experienced IT engineers.
Low-cost, secure remote working in a box solutions designed with small business needs in mind
No additional software fees
Productivity
Designed for high-performance wireless networks
Intuitive, centralised interface
Developed for non-technical SMEs
Expert advice and recommendations for improved service, performance and activities
Security processes optimized for speed and ease of use
Scalable, secure and can connect all workers no matter where they are located
Provide security for mobile and remote employees who need full access
Manage every connection and every device from one central console
Peace of Mind
Essential IT work, such as data back up and server reboots scheduled outside of business hours
Remote monitoring and managing of your IT network’s health and performance
Proactive approach to detection and management of potential threats
Keep your focus on your business operations without worrying about remote workplace connection or security issues
Seamless Integration
Strong integration with account management, sales & procurement teams for rapid responses to requests
Future-ready
Unlimited scalability
IP Phone Solutions
Without clear communication, nothing can happen. Connections between your people and your customers need the support of a reliable communications platform. Get advice and support for your communications systems. The latest telephone systems including call management software that give you valuable options like real-time information, historical reporting and call recording at competitive rates.
Benefits of IP Phone Solutions with Alpha CC
Value
Accessible expertise with access to communication systems technicians
Reliable and inexpensive
Productivity Versatile solutions that are ready out of the box
Straightforward switchover to the new system
Easy to manage
· Real-time information, historical reporting and call recording
Useful features like twinning desk phone with your mobile
Expert advice and recommendations for improved service, performance and activities
Peace of Mind
GDPR advice, training, and reporting
Call recording, backup, and automated messages for customers data retention can be integrated into the system
Keep your focus on your business operations without worrying about communication systems or compliance issues
Seamless Integration
Strong integration with account management, sales & procurement teams for rapid responses to requests
Future-ready
Scalable from 3 to 300 users as your business grows
Data Centre Cleaning - Specialist Service
Alpha CC offer a wide range of solutions providing one superior standard. We specialise in the provision of technical cleaning services and are one of Ireland’s leading providers of specialist data centre cleaning in Ireland. We understand the specific requirements and sensitive nature of cleaning within these critical environments.
We understand that cleaning and removal of dust, dirt and other airborne contaminants is vital for ensuring the reliable operation of a data centre. That is why we select and technically train our staff to a high standard so that these tasks are performed to a high industry level in compliance with the Health & Safety, Security and Training Procedures.
Alpha CC Specialise in deep technical cleans in:
- Colocation Rooms
- Voice & Data Rooms
- Plant & Power Rooms
- Comms Rooms
- Technical Areas & Equipment
- Under Floor & Over Floor
- Pre and Post Construction Cleaning
Alpha CC The IT Group Of Companies is a provider of strategic services and solutions for our clients
Request a callback
Want to know more about our solutions? Well, why not get in touch to find out how we can help your business grow. Just simply call us on 01 286 1800 or hit the button below, complete our contact us form and we will be back in touch with you.
Partners we work with
At Alpha CC we work with a number of different trusted partners and they include: